Accu-Tech, a small company in a tightly-contested market, discovers that sales reps of the firm's main competitor, Compu-World, have been making untrue and unfair oral statements about Accu-Tech products and services
Which term best describes the actions of Compu-World sales reps?
A) business libel
B) business slander
C) product liability
D) product disparagement
E) organizational reciprocity
B
Business
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A shopping bot is one of the simplest examples of an intelligent agent.
a. true b. false
Business
With reference to the six-category scale, a consumer satisfaction index (CSI) of 60 denotes that the customer is ________
A) dissatisfied B) satisfied C) very satisfied D) somewhat dissatisfied E) somewhat satisfied
Business