The textbook recommends that people learn to communicate assertively and lists 6 kinds of
comments or assertive messages; provide descriptions and examples of 3.
What will be an ideal response?
Assertive communicators employ confirming messages, showing that they value other
people and their needs. Such messages include descriptive comments (which describe behavior
rather than character), problem-solution comments (indicating regard for others' feelings and a
desire for a win-win solution), equality comments (showing regard for others' thoughts and
judgments), spontaneous comments (without preset judgments), open comments (giving opinions
while showing openness to negotiation or change), and empathetic comments (showing concern
rather than indifference).
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A group that aims to increase the willingness of its members to stand up for their rights is an example of a(n) _____ group
Fill in the blank with the appropriate word.
Twitch is a streaming video service that shows ______.
A. lesser-known sports like Australian-rules football B. people playing video games C. homemade cat videos D. reruns of sitcoms from the 1950s and 60s