A Maserati sports car is considered a convenience good because interested buyers will travel far to buy one

Leslie's Sunglass Company's western territory's forecasted income statement for the upcoming year is as follows

Sales revenue $850,000 Variable costs (520,000 ) Contribution margin $330,000 Fixed costs (480,000 ) Operating loss $(150,000 ) The company's management is considering dropping the western territory and has determined that $310,000 of the fixed expenses is avoidable. What is the change in Leslie's Sunglass Company's forecasted operating for the upcoming year if the western territory is dropped? Assume the company predicts an operating loss across the entire company. A) Operating loss will increase by $20,000. B) Operating profit will increase by $330,000. C) Operating loss will decrease by $20,000. D) Operating profit will decrease by $330,000.

The following are steps in the Quality Function Deployment process except

a. collect the voice of the customer. b. collect customer perceptions of competitive products. c. transform customer insights into specific design requirements. d. conduct a conjoint study to determine the importance of different attributes. e. all of the above are steps in the QFD process.