The ability to capture and analyze all customer interactions, generate appropriate responses, and gather data to create and build effective and efficient marketing campaigns is known as contact management.

Each case in a switch statement is followed by a(n) ________.

a) expression b) controlling expression c) test expression d) line-continuation character e) loop-continuation condition

How many times the following code prints "Welcome to C++"?

``` int count = 0; while (count < 10) { cout << "Welcome to C++"; count++; } ``` A. 8 B. 11 C. 10 D. 9 E. 0