It is illegal to use a block to contain a single statement.

A company exchanges information with a business partner. An annual audit of the business partner is conducted against the SLA in order to verify:

A. Performance and service delivery metrics B. Backups are being performed and tested C. Data ownership is being maintained and audited D. Risk awareness is being adhered to and enforced

Evaluate an existing system where you would propose improvements to the user interface. For example, visit the local mass transit station (e.g., the subway) and observe users purchasing tickets. If possible, interview users regarding their preferences for improvements in usability. One method to facilitate user cooperation may be to solicit fellow students or colleagues who are new to your community and have not yet taken a ride on the subway system. Plan for contextual interviews by developing questionnaires. Conduct the contextual interviews, then tabulate the results and analyze them with an eye to understanding the demographics and skills of the user community. Then follow the remaining steps outlined in this list, eventually developing storyboards and prototypes to evaluate with users

What will be an ideal response?