Explain the difference between quid pro quo harassment and a hostile work environment.

By listening carefully to others' arguments, we do all of the following EXCEPT ___

A) communicate a desire for dialogue and collaboration B) communicate a sense of healthy suspicion in this era of widespread fraud C) demonstrate our faith in the democratic process D) demonstrate our conviction that every citizen deserves a respectful hearing

When nonverbal behaviors are used to emphasize certain parts of a verbal message, it is said to accent that message

a. True b. False