Factors that can affect pricing decisions include all of the following except

A high-performance work system refers to:

A. an arrangement of machinery and equipment that streamlines the workflow and results in maximum efficiency and cost savings. B. the right combination of people, technology, and organizational structure that makes full use of the organization's resources and opportunities in achieving its goals. C. a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data. D. a system used to collect, record, store, analyze, and retrieve data concerning an organization's human resources. E. a performance management system that customer satisfaction.

Ambiguity about responsibilities and accountabilities describes which category of conflict sources?

a. affective b. structural c. cognitive d. cultural e. communication