The most prevalent approach to small group communication that is flexible enough to encompass a vast array of variables that influence team and group communication is
A. Social exchange theory.
B. Systems theory.
C. Functional theory.
D. Symbolic Convergence theory.
Answer: B
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Using terms preferred by members of different cultures to talk to and about them requires using appropriate __________.
A. cultural identifiers B. polite communication C. heterosexist speech D. ambiguity
Answer the following statement(s) true (T) or false (F)
1. According to the text, there are no decisions where there are high-acceptance, low-quality requirements. 2. According to Schlesinger et al., change can occur only when sufficient dissatisfaction with the status quo is present in key individuals or groups. 3. The only workable tactic for dealing with resistance to change is education. 4. According to Schlesinger et al., in situations involving resistance to change where speed is essential, coercion may be the leader's only alternative.