The persuasive pattern composed of a sequence of five steps is called __________

According to your textbook, when trying to

make a positive first impression, what should you be mindful of when representing yourself using technology such as Facebook, Myspace, and YouTube? A. Make sure the picture you use is up-to-date. B. Make sure the manner which you present yourself online is consistent with your interview persona. C. Make sure the information you provide online matches your resume. D. Make sure that your profile does not mention any competitors of the organization for which you are applying.

One disadvantage of groups is the potential of perspective overload

Indicate whether the statement is true or false.