In his book, Leading Change (1996), John Kotter encourages leaders to first and foremost _____

a. Create short-term wins
b. Create a vision for change
c. Form a powerful coalition
d. Create a sense of urgency

d. Create a sense of urgency

Communication & Mass Media

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Digital movie making has meant all of the following except

a. easier access to the means of production. b. better image quality. c. less filming expense. d. increase in low-budget films.

Communication & Mass Media

Glenn always nods a “hello” to the security guard at the office, although he still does not know the guard’s name. This is an example of what type of friendship?

A) reciprocity B) receptivity C) association D) dynamic

Communication & Mass Media