Any source that requires credit in written form should be acknowledged in oral form.

Which of the following statements is true about listening and questioning skills?

A) Organizations rank these skills as highly important for their employees. B) Students with good listening abilities get higher grades than their standardized IQ scores would predict. C) Most people receive very little academic training in listening skills. D) All of these choices E) None of these choices

_______ theory or hypothesis states that increases in drive or arousal are associated with linear increases in performance providing that a task is well learned:

a. Inverted-U Hypothesis b. ZOF c. Drive Theory (page 212 right) d. Arousal Theory