In developing her speech on scuba diving, Rachael is trying to decide whether or not to tell the audience in her introduction that she has been a diver since she was a freshman in high school. She wonders if this will help or hurt her credibility

What textbook advice applies here?
a. Rachael should avoid describing her experience because she will appear to be speaker-centered and not audience-centered.
b. Rachael should give a brief, credibility-building explanation of her experience with the topic.
c. Rachael should avoid referencing her personal experience with the topic because it will make her appear boastful and actually detract from her credibility.
d. For the sake of suspense, Rachael should wait until her conclusion to describe her diving experience.

b

Communication & Mass Media

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Although the Taj group of restaurants was aware that sharks were an endangered species, they kept serving shark fin soup in their restaurants. This led to massive protests from activists belonging to the Humane Treatment of Animals foundation

Consequently, the CEO of the Taj group gave a substantial donation to the Humane Treatment of Animals foundation. This action of the CEO can be categorized as a) ingratiation. b) justification. c) correction. d) denial.

Communication & Mass Media

Your friend says, “Mediation sounds dumb. If I’m paying someone to help and they know a good way to resolve the problem, I want to hear it!” Offer a defense for not giving advice as a mediator.

What will be an ideal response?

Communication & Mass Media