A sales team may be classified as a:
a. reference group.
b. primary group.
c. secondary group.
d. dyad.
e. pairing.
Answer: c. secondary group.
Business
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Companies cannot enjoy high levels of customer retention without having high levels of customer satisfaction
Indicate whether the statement is true or false
Business
Which of the following holds true for products with low value-to-weight ratios?
A. They are relatively expensive. B. They do not weigh very much. C. Their transportation costs account for a very small percentage of total costs. D. It is advisable to manufacture them in multiple locations close to major markets. E. Examples of these products are electronic components and pharmaceuticals.
Business