Cash and credit management are typically the responsibility of the

Service companies do not have product costs, so they often consider all operating expenses as part of their cost of service

Indicate whether the statement is true or false

A dry cleaning business offers a pick-up and delivery service for a 10 percent surcharge. Management believes 60 percent of the existing customers will take advantage of this service

They are also considering offering customers the option of opening an account and receiving monthly bills. They believe 60 percent of customers (regardless of whether or not they use the pick-up service) will use the account service. If the two services are introduced to the market, what is the probability that a customer uses only one of these services? A) 0.40 B) 0.60 C) 0.48 D) 0.24 E) None of the above