Speech anxiety can come from a number of sources of uncertainty including uncertainty about how to use the technology

The term muckraker was a derogatory slang term for a newspaper that used yellow journalism techniques

Indicate whether the statement is true or false.

Usability research

a) Examines the readability of print materials b) Looks at the utility of annual reports c) Gauges how the target audience uses mass media d) Examines the ease of use of websites