NGOs are groups of ________ who monitor the behavior of marketers or governments and use their influence to achieve social goals

A) elected officials
B) appointed officials
C) public officials
D) private individuals
E) public employees

D

Business

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Which type of control considers the appropriateness of overall strategies based on internal and external conditions?

A) observational B) operational C) managerial D) strategic E) implementation

Business

The text identifies all of the following except as potential power tools to overcome resistance to change

a. manipulation b. command and orders c. coercion d. education

Business