Which of the following involves making decisions about how specialized jobs should be, the rules to guide employee's behaviors, and at what level decisions are to be made?

a. departmentalization
b. centralization
c. organizational design
d. formalization
e. work specialization

Ans: c. organizational design

Business

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a. true b. false

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A(n) ________ is a rating scale that requires the respondents to express an opinion since a "no opinion" option is not provided

A) balanced rating scale B) unbalanced rating scale C) forced rating scale D) systematic rating scale E) opinion scale

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