Women's Studies is having difficulty getting large numbers of students to attend its special programs. As part of the problem-solving process, Women’s Studies is discussing why students are not attending, how long this has been a problem, and to what extent this poses a problem. All of this is discussed during which phase of the reflective thinking process?

A. define problem
B. generate solutions
C identify criteria
D. implement solution

A. define problem

Communication & Mass Media

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The most common organization scheme for neutral messages is________

A) the "say-it-then-do-it" approach B) the inverted pyramid C) the message box D) Monroe's Motivated Sequence E) the straight-forward approach

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. Contrast shows how one thing is like another.  2. Audiences respond more predictably to abstract than to concrete language.  3. Concrete language generates connotative meaning, while abstract language generates denotative meaning.  4. If you are uncertain what people prefer to be called, you should ask them in order to avoid offense.  5. The term "handmade" would generally be considered inclusive language. 

Communication & Mass Media