When listeners perceive that a speaker's verbal message conflicts with his or her body language, what do they usually believe?
a. the verbal message and the body language
b. the body language
c. the verbal message
d. what they hear in the media
b
Communication & Mass Media
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In a multicultural organization, prejudice and discrimination are prevalent. There is a lack of willingness to confront problems and find solutions
Indicate whether the statement is true or false.
Communication & Mass Media
Group members who experience high levels of communication apprehension tend to speak less, agree with others rather than voice disagreement, and use more filler phrases such as "well," "you know," and "uh."
True False
Communication & Mass Media