When using ACE for bad-news messages, which of the following should be considered during the composing stage of the process?

A) Can I do anything else to project a positive image and maintain goodwill?
B) How can I close the message appropriately?
C) What is the best medium for this message?
D) Have I avoided legal complications?
E) Does the message project a good image of me?

Answer: B
Explanation: B) Determining how to best close the message is a consideration during the composing stage of the ACE process. The other questions are part of either analyzing or evaluating stages.