The _____ is the set of defined roles and interrelationships among those roles that the group members define and accept

Which of the following is true of unprofitable customers?

A) They produce a referral value that is over three times their customer lifetime value. B) They are loyal customers in waiting. C) They buy a lot from many companies and do not have a strong preference for one over the other. D) They have a low desire to repurchase but are unable to move easily to another company's product. E) They are a result of mismanaged customer selection.

An administered vertical marketing system integrates successive stages of production and distribution under single ownership

Indicate whether the statement is true or false