In which year did enforcement of the HIPAA act, dealing with patient's rights, begin with penalties of up to $250,000 in fines and 10 years in jail?

Serratia marcescens pneumonia: ________

Fill in the blank with correct ICD-10.

Total quality management (TQM) is best described as

A. a customer-focused management philosophy B. a theory that employees dislike work C. a philosophy that employees will excel when they feel a sense of fulfillment at work D. an employee-focused management philosophy