When Sally sees an ad in a newspaper about a particular product, goes to the store, reviews the actual product offer in the store, rejects the product, and tells the salesperson why she did not buy the product, she is providing ________ in the

communications model established by the store.
A) noise
B) a message
C) media forms
D) feedback

D

Business

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As opposed to ERP systems, SCMs are oriented to supporting ________ business processes

A) core B) transactional C) inter-organizational D) adaptive

Business

As discussed in the chapter opening case, the San Francisco Giants are taking advantage of wireless technology to do which of the following?

A) Improve decision making B) Achieve operational excellence C) Implement dynamic ticket pricing D) Perform data analysis E) Enhance fan experience

Business