Why is identifying processes for change one of the most important strategic decisions that a firm can make?

What will be an ideal response?

One of the most important strategic decisions that a firm can make is understanding which business processes need improvement. When information systems are used to strengthen the wrong business model or business processes, the business can become more efficient at doing what it should not do. As a result, the firm becomes vulnerable to competitors who may have discovered the right business model. Considerable time and cost may also be spent improving business processes that have little impact on overall firm performance and revenue.

Business

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If you think the recipient will not be offended, what format is best for turning down an invitation or request?

A) Goodwill B) Implicit C) Direct D) Persuasive E) Indirect

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