A(n) ____________________ is someone who makes you feel good about yourself and sends you positive messages

Use the following persuasive strategies when audience members disagree with you:

build your personal credibility and set reasonable goals. Indicate whether the statement is true or false

According to Gottman’s research on conflict, nonverbal signs of contempt include ______.

a. eye rolling, parentese, and sarcasm b. arm folding, silence, and smiling c. finger pointing, head shaking, and shoulder shrugging d. gaze avoidance, interrupting, and shouting