Coaching generally consists of specialized seminars training the sales force on new selling skills and techniques.

A nonprofit organization with a representative form of government and an elected officer that sells life insurance only to its members would be considered

A) a home service insurer B) a service insurer C) a fraternal benefit society D) a risk retention group"

When using Facebook, how many "fans" of an organization actually see what is being posted on the site?

A) Less than ten percent B) Less than one third C) Half D) More than half E) Most