If you want to research how long it will take employees to learn a new system, what type of research would be most effective?

A) Composing a survey
B) Conducting an interview
C) Gathering secondary research
D) Using deep web portals to learn about experiences in other organizations
E) Conducting observational research

Answer: E
Explanation: E) Conduct observational research to determine how difficult it will be for new managers to learn how to use a system. You could get a trial version of the software, input trial data, ask specific managers to do a task with the data, and observe them as they do this task, noting any problems that need to be addressed.