A fixed dollar amount the subscriber must pay or "meet" each year before the insurer begins to cover expenses is the 

Concerning behavioral emergencies, which of the following statements is true?

A) Only a licensed psychiatrist can apply crisis management techniques with a patient having a behavioral emergency. B) A patient who does not respond to crisis management techniques may be restrained for transport to a psychiatric facility. C) A diabetic problem never mimics signs of a behavioral emergency. D) It is relatively easy to determine if the underlying cause of a behavioral emergency is related to drug abuse.

A patient has a bacterial pneumonia. What kills the invading bacteria?

a. Macrophages b. Red blood cells c. Polymorphonuclear leukocytes d. Serum fluid