Assume that the client agreed to all your recommendations, but the improved version will not be available for six months. In the interim, the client wants you to write step-by-step guidelines to help users navigate the existing interface. Select a user interface feature that definitely needs improvement, and write a brief set of tips and user-friendly suggestions.

What will be an ideal response?

Students will have different approaches to this task, depending on the weaknesses they identified in the first task. If a student has found the interface a bit busy and distracting, he or she might want to create a “blowup” with additional instructions for each main function. For example, here is a sample with several helpful callouts: