When preparing for a question and answer session:
a. prepare for questions people will likely ask
b. prepare for questions you'd hate for people to ask
c. both of the above
d. none of the above
c
Business
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______________________: Another name for PMT
Fill in the blank(s) with the appropriate word(s).
Business
Research reported in the Harvard Business Review indicates that it is very difficult to build customer loyalty if a firm is selling only the ________ product
A) generic B) expected C) potential D) value-added E) sales
Business