________ is the cornerstone of good communication
A) Perceiving
B) Speaking
C) Persuading
D) Advocating
E) Listening
E
Business
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AutoPROs recalled thousands of tires when several people died in traffic accidents blamed on faulty tires. This is an example of which of the following?
A. reducing the risk
B. a loss-prevention program
C. self-insuring against the risk
D. avoiding the risk
Business
Communication in organizational transformation is usually _____
a. a top-down, top-management-driven process b. a directive approach c. a collaborative, participative process d. all of the above e. answers a and b
Business