_________________ delivery is appropriate in speaking situations where eye contact and timing are necessary, such as when working as a tour guide

Which kind of power can be used in the problem solving based on competition (win-lose)?

a. character attacks b. threats c. ridicule d. passive aggression e. all of the above

Which of the following is defined as someone offering to help us, expresses interest inus, or supports us?

A. dialogic civility B. enhanced empathy C. improved understanding D. interpersonal validation