The load-distance model is used to minimize the total:
A) number of loads.
B) distance traveled.
C) cost of doing business.
D) profit of competitors.
B
Business
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Service process redesign can be categorized into all EXCEPT which of the following types?
a. Eliminating non-value adding steps. b. Shifting to self-service. c. Delivering direct service. d. Separating services. e. Redesigning the physical aspect of service processes.
Business
When preparing a report and using expert information, it is best to lead into and out of every quotation with your own words
Indicate whether this statement is true or false.
Business