The direct appeal close is avoided by most salespeople because it adds complexity to a selling/buying situation

When developing a bad news message regarding organizational news, what should be done to minimize long-term financial implications?

A) Be open and transparent. B) Seek expert advice. C) Use multiple channels to reach affected audiences. D) Look for positive angles. E) Match your approach to the situation.

Verbal models are often a summary or restatement of the main points of the theory

Indicate whether the statement is true or false