Terrell is in basic training in the U.S. Army. His drill sergeant often violates Terrell's space by yelling directly into his face at a three-inch distance. Terrell doesn't like it, but he tolerates the behavior because his sergeant has

a. positive violation valence.
b. negative violation valence.
c. negative reward valence.
d. positive reward valence.

D

Communication & Mass Media

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The ability for an employee to organize her or his schedule around her or his daily life is referred to as

a. office maintenance scheduling b. flextime c. punctuality timing d. quasi-scheduling e. family based scheduling

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Where can one find interpersonal support to overcome speech anxiety?

a. A beginning public speaking class b. A class designed to help people conquer speech anxiety c. A supportive friend or family member d. All of the above e. None of the above

Communication & Mass Media