Which of the following methods helps increase readability of training material?
A. Replace concrete words with abstract words
B. Combine two or more sentences into one long sentence
C. Combine two or more paragraphs into one long paragraph
D. Add checklists and illustrations to clarify the text
E. Substitute written material for video, hands-on learning or other nonwritten methods
Answer: D. Add checklists and illustrations to clarify the text
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A leadership theory that states that leaders should look before they lead is ________ .
A. Behavioural B. Path-goal C. Contingency D. Trait
In the exact moment you run out of laundry detergent and realize you need to pick some up at the store, you are in the ________ stage of the buying decision process
A) information search B) evaluation of alternatives C) problem recognition D) purchase decision E) postpurchase behavior