Michealson suggests that researchers have a moral obligation to make workplaces better for employees.

African Americans, Hispanics, and Asian American ethnic groups tend to:

A) be less brand loyal than Asian Americans B) put less value on quality than Caucasians C) be more brand loyal than Caucasians D) be primarily concerned with price

The close of a routine reply or positive message should

A) clearly state who will do what next. B) explain the reasons for any negative information you have included. C) offer an explanation for why this decision was made. D) create some ambiguity, so the audience will be more likely to contact you. E) offer a resale opportunity.