________ means the team feels it has accomplished its task and members have been recognized individually for their contributions

Johnny has prepared and practiced an excellent presentation, but he's so convinced that he will get nervous that he actually gets himself nervous before and during his presentation. This exemplifies what common cause of communication anxiety?

a. negative thinking b. visualization c. cognitive restructuring d. attitude adjustments

__________ generally means marketing messages tailored for smartphones

A) E-commerce B) Wireless public relations C) Mobile marketing D) Skyping E) I-marketing