An appropriate way to handle a patient relocation and address change is to ____.
A. stop trying to contact the patient after two unsuccessful tries
B. write off the charges as a hardship case
C. ask a third party for the patient's new address
D. turn the account over to a collection agency immediately
E. send a statement to the patient's relatives for payment
C. ask a third party for the patient's new address
In a collection call, you can ask a third party for information about the patient's new address or phone number. However, if the third party does not know, do not call that person again unless there is reason to believe the third party has learned new information since the first call.
You might also like to view...
According to NFPA 1500, what should the fire apparatus driver do when encountering a stopped school bus with lights flashing?
A) Slow the apparatus so it can be stopped if a child is seen crossing B) Come to a complete stop C) Take no action and proceed as though it were a normal vehicle D) Sound the siren, blast the air horn, and proceed past the bus
Using the CPT manual, select the appropriate code for the following procedure
Procedure: Ciliary body cryotherapy destruction