Which of the following is not a phase of the life cycle of a neighborhood?

Zappos recognizes the importance of the buyer-seller interaction. They only hire people with an innate "passion to serve" and they go through four weeks of customer loyalty training. This is referred to as ________ marketing

A) horizontal B) interactive C) advocacy D) social E) internal

In an exclusive agency contract, the agent agrees not to work for another principal for the duration of the agreement

Indicate whether the statement is true or false