Staffing fluctuations associated with project completion and initiation are most likely to occur in organizations that are:

A) Functionally structured.
B) Project structured.
C) Matrix structured.
D) Process structured.

B

Business

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When the physical product cannot be easily differentiated, the key to competitive success may lie in adding valued services and improving their quality

The main service differentiators are ordering ease, delivery, installation, ________, customer consulting, maintenance, and repair. A) technology intensity B) responsiveness C) ease of use D) customer training E) adaptability

Business

During the interact step of one-to-one marketing, companies should focus on ways to improve the cost efficiency and effectiveness of the interaction

Indicate whether the statement is true or false

Business