State the strategy for each of the perspectives of the balanced scorecard
Balanced scorecard perspective Strategy
Financial
Customer
Internal business
Learning and growth
What will be an ideal response
Balanced scorecard perspective Strategy
Financial
Increase company profits by increasing revenue growth and productivity.
Customer
Improve customer satisfaction for long-term success.
Internal business
Improve internal efficiency and effectiveness to achieve profitability and customer satisfaction through innovation, operations, and post-sales service.
Learning and growth Retain skilled employees, update technology, and create a positive corporate culture to provide a foundation for improved internal operations, sustain customer satisfaction, and generate financial success.
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"What is your occupation?" is a free-answer question
Indicate whether the statement is true or false
Building a strong credit file (by making timely payments) when you in college and beginning your career is
A) unwise as you will have to pay interest on the deferred amounts. B) wise so that when you are ready to make major purchases like a car and a home, you can obtain favorable interest rates. C) unwise; only buy what you can afford to pay cash for. D) Both A and C are correct.