Sam was interviewing a political leader. In the final version of the interview, there were numerous instances when Sam's voice was overlapping the responses of the interviewee. This marred the quality of the interview
These instances occurred because Sam wanted to encourage the interviewee. How can Sam conduct a better interview next time?
a) Learn to be silent while interviewing
b) Remove noise that distracts and doesn't add to the story
c) Do not interrupt the interviewee
d) Don't coach the interviewee
ANS: a
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Imagine you were a counselor assigned to help Marc and his teenage daughter Amber (described in the Interpersonal Conflict chapter) work through their conflict regarding Amber having stolen Marc's credit cards from his wallet. Using the concepts you've learned in the chapter, explain the nature of their conflict to them (specifically identifying its content and relational dimensions), and then explain what options they have for managing their conflict in a productive way. Include relevant issues of power in your answer. Address your answer directly to Marc and Amber.
What will be an ideal response?