Ethics is an individual matter that relates closely to conscience

When using systematic desensitization as a method of reducing communication apprehension, you begin by trying to relax while visualizing a nonthreatening communicative act

Which of the following situations would be a good choice for your initial visualization? a. You are introducing yourself to a group in which you are the only new member. b. You have been appointed the chairperson of a meeting. c. You are having a casual conversation with a coworker before a meeting. d. You have been asked to make a presentation, but do not have enough time to prepare. e. Your boss has just asked you a difficult question.

A key factor in determining whether a speaker has charisma is

a. having a clear purpose. b. the ability to adapt to the audience and logistics. c. the extent to which a speaker is well organized. d. the extent to which a speaker is well prepared. e. performance ability.