Which one of the four levels of the cost hierarchy would be used by a dress manufacturer that uses activity-based management for the routine maintenance of sewing machines?

A job-shop specialist ________

A) sells only in a certain locality, region, or area of the world B) customizes its products for individual customers C) operates at the low- or high-quality ends of the market D) offers one or more services not available from other firms E) specializes in serving only one channel of distribution

In the Chapter 14 opening scenario on Apple, the key lesson is that companies can no longer discuss consumer relations solely in the context of the United States

Indicate whether the statement is true or false