All of the following are suggestions for effective crisis communication EXCEPT
A) acknowledge the emotional component of the crisis.
B) prepare in advance a statement that can be used if a crisis occurs.
C) accept responsibility; do not blame other parties for the crisis.
D) acknowledge the concerns of various audiences.
E) de-emphasize the crisis by keeping the response as brief as possible.
E
Communication & Mass Media
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A manager should critique subordinates in order to help the manager feel better about herself
Indicate whether the statement is true or false.
Communication & Mass Media
Whenever Angel feels that things are not going her way, even after logical and rational approaches, she tries to talk sweetly to her manager to be more equitable
This behavior is an example of a) seduction b) persuasion. c) verbal aggression. d) physical action.
Communication & Mass Media