What type of organizational conflict emerged during the September 11th attacks that resulted in the creation of a new department? In your answer, make sure to name that new department and discuss whether or not it solved the problems.

What will be an ideal response?

Investigation of the September 11 tragedy became an example of conflict among purpose-based agencies in that information sharing among American intelligence agencies is a source of problems. If information was freely shared between the organizations, some posit the attacks might have been prevented. The Department of Homeland Security was created by Congress to, according to the text, “devise a better way of connecting the dots among any piece of information that might be collected.” Unfortunately however, the new department did not include any of the U.S.’s key intelligence bureaus such as the National Security Agency, the Defense Intelligence Agency, the Central Intelligence Agency or the FBI so the problem remained unsolved as each agency fought behind the scenes for their independence from this congressionally formed department.