Muna is very conscientious when she drafts the part of the story that gives the listener the theme of the story and tells the listener what happened. She feels that it is the most important part of the story. Which part of the story structure is being talked about here?

__________ generally means marketing messages tailored for smartphones

A) E-commerce B) Wireless public relations C) Mobile marketing D) Skyping E) I-marketing

Which of the following is not a negative practice when you are demonstrating a process?

a. exceeding the time limit b. long silences c. visuals that are too small d. talking as you demonstrate