Talking about an elderly patient in front of him or her to other members of the family:

A. often causes the patient to become paranoid and untrusting of your help.
B. may cause the patient to think that he or she has no say in making decisions.
C. will anger the patient and result in his or her refusal to accept care or transport.
D. is usually beneficial because the patient's cognitive skills are typically impaired.

Answer: B. may cause the patient to think that he or she has no say in making decisions.