List and briefly describe the three major types of attributes used to describe products and services
What will be an ideal response?
a. Search attributes – These are characteristics of which the quality can be assessed before purchase.
b. Experience attributes – These are characteristics of which the quality can be assessed only after purchase or during consumption.
c. Credence attributes – These are characteristics of which the quality may not be determined even after consumption because the customer lacks the expertise to make an evaluation.
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Large gaps between price levels are a major problem associated with multiple-unit pricing
Indicate whether the statement is true or false
Every agency must report the total number of closed meetings, reasons for the closed
meetings, and all related litigation to Congress: a. monthly b. quarterly c. semi-annually d. annually